Shipping & Returns
Shipping
UK Shipping
We use Royal Mail and all orders will be provided with a tracking link.
Standard shipping is free on all UK orders over £100 and will be delivered in 2-4 business days after dispatch.
We provide free shipping on orders over £100. Otherwise shipping is £4.00. This will take 2-4 days.
EU Shipping
We use Royal Mail and all orders will be provided with a tracking link and need to be signed for.
We provide free shipping on orders over £250. Otherwise shipping is £12. This will take 3-8 days.
We are not liable for customs or other charges which may be required upon shipping.
US Shipping
We use Royal Mail and all orders will be provided with a tracking link and need to be signed for.
We provide free standard shipping on orders over $300. Otherwise shipping is $30. This normally takes 6-12 days.
We are not liable for customs or other charges which may be required upon shipping.
Returns
How Do I Return An Item?
If you would like to return an item please email: returns@abovebelow.co within 14 days of delivery. The item must be returned in full, unworn and in the original packaging.
Please note the following items CANNOT be returned:
- Earrings - due to hygiene reasons
- Items sold as part of a set (unless whole set is returned - not including earrings)
Are Returns Free?
As a small business we do not currently offer free returns and recommend the items are sent tracked. We are not liable for returns which go missing.
When Will I Receive My Refund?
Items for return will be checked for wear when received and then a refund will be issued within 5 working days.